Quick FAQS

Shipping Quick FAQ

How long does shipping take?
Shipping timelines vary by product and will be provided at checkout. If express shipping is needed we provide that with an extra fee, please reach out via email or phone number after check out.

Do you ship within the U.S.?
Yes. Domestic shipping options are available at checkout.

Do you offer international shipping?
International shipping availability will be noted on the product listing.

Are shipping fees refundable?
Shipping fees are non-refundable.

What if my package is delayed or lost?
Once shipped, we are not responsible for carrier delays. Please contact the shipping carrier for updates.

Purchase Quick FAQ

Are all items handmade?
Yes. Each piece is carefully handmade and may have natural variations.

Do you accept returns or exchanges?
Returns and exchanges are accepted only as outlined on our Returns & Exchanges page.

What if my item doesn’t fit?
Please review sizing details carefully before ordering. Fit-related issues are subject to our return policy.

Can custom or made-to-order items be returned?
Custom or made-to-order items are typically final sale, unless otherwise stated.